GrindX™ 30-Day Money Back Guarantee

GrindX® makes returns easy for any reason - we cover shipping! Return unused items within 30 days for an exchange or full refund of your purchase price less any shipping costs paid during ordering. Free shipping is only available for customers with in the U.S.A

Please contact us for Return services by email at: returns@grindx.com, or call us at: (877) 870-0707.

Below are the processing time for refunds, exchanges, and damaged orders:

We process refunds the same day of receiving your return. You will be sent a notification email, and/or text message after your refund has been processed. It will take 24-48 hours for the funds to reflect back on your statement. 

Exchanges are made fast, easy, and hassle free! We will process your exchange and ship your new order the same day of receiving your return. You will be sent a new order notification email, and/or text message after your exchange has been processed.

If your products have been damaged during transit, simply send us an email with a photo of the contents and we will process a new shipment, or issue a refund the same day you notify us. 

*Restrictions Apply!

Before using GrindX Herb Grinders, conduct visual inspections for any visible damages. If you believe the item(s) shows damage, please do-not-use-it, simply please contact us for service.

We respectfully Do-Not accept used items as set forth in state and federal law. We will ship back or dispose of any used items.

Please feel free to contact us with any questions or comments. Thank you.